General Terms and Conditions:
The Cœur d’Artichaut team will ensure that your order is prepared with the utmost care and as swiftly as possible. This care might take a little more time because the weight and size of items on the www.coeurdartichaut.ca site are very variable.
We offer deliveries everywhere in Canada and USA.
Cost shipping structure for Canada
-14$ for orders between 0 and 120$ - Québec and Ontario
- $7 for orders under $120, on the Island of Montreal only
-19.95$ for orders between 0 and 120$ : Rest of Canada
- free for orders above 120$*
*For heavy and large objects like chairs, console, coffee table, lampshade etc; additional shipping fees applies.
Cœur d’Artichaut ships across Canada and the USA
Cost shipping structure for USA
For the USA, our shipping cost are :
Until 150$ US : shipping cost : 18$ US
Above 150$ US : free shipping *exception large/heavy items
International Orders and Deliveries - other than the Canada/USA:
For international deliveries, please contact info@cœurdartichaut.ca for information on delivery, lead times and costs. You can also call Cœur d’Artichaut at +1-514-379-1360.
Product Availability : We do our best to ensure the accuracy of our online inventory but an item might be out-of-stock. We will contact you as soon as possible if there is anything preventing us from shipping your order.
Goods Return : Returns are accepted within 10 days of receipt of the product. Products on sale, promotions, discounts and all jewelry are final sales and therefore non-refundable. Items must be returned in their original condition with the labels to the following address:
CŒUR D’ARTICHAUT C/O:
Online Boutique Returns
1451 Laurier Avenue East
Montreal, QC H2J 1H8
Canada
Shipping and handling costs for returns are not refundable. We are not responsible for lost or misdirected packages. A confirmation email will be sent to you once we receive your package and the return transaction is completed. We retain the right to refuse a return if the goods do not meet our return policies. For exchanges, please contact us at info@cœurdartichaut.ca.
REIMBURSEMENT OR EXCHANGE POSSIBLE WITHIN 10 DAYS OF THE PURCHASE OF ALL REGULAR PRICED ITEMS, MUST HAVE RECEIPT, TAG AND ORIGINAL WRAPPING.
Payment Terms are made directly on the Cœur d’Artichaut website. We accept Mastercard, Visa, and American Express.
